FAQ

We have tried to answer the most asked questions right here!

JUMBO Stillads A/S has no direct sales as we are a manufacturing company. If you are interested in our products, please contact a dealer.

Yes, we do. In addition to our standard range, at JUMBO we also make customised solutions to order within scaffolding, ladders, lifts and other structures.

As a Danish dealer, you can order from JUMBO scaffolding. If you order before 12 pm, we can usually dispatch your goods the same day. This is subject to, among other things, busyness and backorders.

For export customers, the conditions may be different – contact JUMBO Stillads A/S for further information.

When you buy one of our standard scaffolding kits, there will always be 2pcs. 1 metre frames – and an appropriate number of 2 metre frames.

For odd platform heights, there will be an even number of 2 metre frames. For even platform heights, there will be an odd number of 2 metre frames.

This means that you must either place the two 1 m frames on either side on top of the 2 m frames (for unequal standing heights) – or place the 2pcs. 1 m frames on top of each other on one side on top of the 2 m frames (for equal platform heights)

This also makes your scaffolding more flexible as you can change the platform height of your scaffolding by one metre at a time by moving the 1 m frames around. When you want to expand your scaffolding later, you only need to buy 2 metre frames.

Extruded aluminium profiles (used in e.g. ladders and scaffolding) are produced with 0 in minus tolerance – but with up to 10% in plus tolerance on the material thickness. This means that the profile’s material thickness can never be lower than specified – only higher. This is to ensure the strength and quality of the product.

In practice, this means that the weight of these products can be up to 10% heavier than specified.

If you as a dealer wish to return goods to JUMBO Stillads A/S in connection with any complaints, incorrect orders, etc. please find our terms and conditions and the return form that must accompany the goods here

NOTE: JUMBO Stillads A/S does NOT accept returns, repairs or warranty claims directly from the end user. As an end user, please return the product where it was purchased. The dealer will then take care of further processing.

Take a second look. We usually place smaller parts between two platforms or other items so they don’t break or get lost during shipping.

Also keep in mind that outriggers for mobile scaffolding are typically delivered clamped together in pairs. Therefore, what looks like one outrigger may actually be two.

Unfortunately you cannot rent anything from us. But we have over 100 scaffolding and equipment rental companies who sell, rent and assemble our products.

Typically, our logistics partner will deliver the shipment the day after dispatch from JUMBO – however, deviations may occur. If you have any questions about delivery, please send us an email at info@jumbo.as

Although we do not have any direct sales, we still allow dealers to place their orders for direct pickup by you at our warehouse.

Read more about pick-up below

We are located both in Kolding (Stålvej 7- 23) and in Ringsted (Ringstedvej 667).

In Kolding when you enter our driveway, continue down past the first buildings and down to gate 12 – there you can find an employee who can help you.

In Ringsted you can enter via Slimmingevej.

There must be an order in place/or a requisition from one of our dealers in advance before you as an end user can visit our warehouse and pick up items.

Orders can be picked up every weekday:

Monday to Thursday 7:30 – 16:00

Friday 07:30 – 14:00

Our standard scaffolding kits will always include 2 x 1 metre frames – and an appropriate number of 2 metre frames.

When you need to expand in height, you will typically receive 2 m frames corresponding to the number of metres you want to go higher (1 metre in height = 1pc. 2 m frame, 2 metres in height = 2pc. 2 m frames, etc.) – then you replace the 1 m frames in your existing scaffolding to achieve the correct height, see the illustration below.